K Cahill Electrical Privacy Policy

 

Our contact details

Name: Abby Cahill

Address:45 Winston Avenue, Colchester CO3 4NQ

Phone Number:01206 646665

E-mail: admin@kcahillelectrical.co.uk


The type of personal information we collect

We currently collect and process the following information:

  • Personal identifiers, contacts and characteristics (for example, name and contact details)

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • Enquiring about electrical work

  • Carrying out electrical work

We also receive personal information indirectly, from the following sources in the following scenarios:

  • Other electrical search engines which you provide your details to

  • Landlords, lettings and estate agents

We use the information that you have given us in order to:

  • To respond to enquiries and carry out appropriate work

We may share this information with our engineers attending and administration staff.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting admin@kcahillelectrical.co.uk

(b) We have a contractual obligation.

(c) We have a legal obligation.

(d) We have a vital interest.


How we store your personal information

Your information is securely stored within our password protected diary system, email account and cloud storage.


Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us admin@kcahillelectrical.co.uk if you wish to make a request.


How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at admin@kcahillelectrical.co.uk

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

​

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk